Important Reading !
Sorry but we are open by appointment only.
If you require to reschedule or cancel your appointment, we require that you either e-mail or call 24 hours ahead.
Cancellations received less than 24 hours prior to the experience date are non-refundable. No refunds will be given for no-shows.
We can and will cancel any bookings if we see fit, due to safety reasons for the Birds and Guests.
Refunds for Gift Certificates are not given if they are more than 1 year old.